Salesforce Developer Service Cloud Voice

SC Cleared Salesforce Developer (Service Cloud Voice) - 5 months+ £500-600pd Inside IR35 - Remote

Looking for an SC Cleared Salesforce Developer to build on and extends the capabilities of the Salesforce platform.

The successful candidate will have experience

• delivering Salesforce Service Cloud & Service Cloud Voice projects
• working across all aspects of Salesforce developmen
• ideally including experience with Omnistudio/Industry Clouds/Public Sector Solutions Cloud.

What you'll be doing:

• Implementing Salesforce Service Cloud & Service Cloud Voice
• Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution
• Working, promoting and ensuring others are working in accordance with the established quality plan.
• Implementation of Salesforce Flows to a high standard (eg screen flows, triggered flows, API flows)
• Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.
• Implementation of custom Apex classes and LWC components where needed
• Driving the use of tools to improve productivity. Is concerned with maximizing
  performance from the point of view of exploiting benefits
• Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in.
• Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices
• Ensures sustainability of the solution over time
• Supporting the delivery of balanced solutions (demand/viability).
• Builds, tests and documents structural elements of the solution
• Solves complex problems related to his/her area of expertise
• Acts as an expert point of contact with the client's equivalent areas
• Defines work standards or methodologies adapted to the solution
• Git version control of CI/CD deployment pipeline
• Jira/Confluence or equivalent workflow/online documentation
• Ideally qualified with the following certifications:
• Salesforce Certified Platform Administrator
• Salesforce Certified Platform Developer
• Salesforce Certified Platform App Builder
• Salesforce Certified Omnistudio Developer
• Salesforce Accredited Professional: Public Sector Solutions

What experience you'll bring:

• 3+ Salesforce Service Cloud & Service Cloud Voice
• Salesforce Industry development experience preferred.
• Experience in day-to-day development/configuration in Salesforce Industries Cloud (preferably PSS)
• Data Mappers (fka Data Raptors)
• Omni Processes (fka Integration Procedures)
• OmniScripts
• Skills in Apex (triggers, batch, web services)
• Integration Experience is benefcial (Mulesoft/APIGEE/Connected Apps)
• Experience of JavaScript/Lightning components
• Basic understanding of Apex sharing and security model
• Experienced with Lightning Web Components
• Skills in analysing and problem-solving issues
• Experience of prioritising tasks and working to deadlines
• Strong communication, time-management and multi-tasking skills
• Automated testing experience (eg Provar, Selenium) - desirable
• Able to understand large/complex systems and both review and pick-up existing implementations for in-life enhancement.
• Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.

Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds.

Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.