Salesforce Administrator

Fulcrum Digitalis a global AI-first enterprise transformation company with over 25 years ofexperience. We partner with enterprises across financial services, insurance,healthcare, retail, manufacturing, higher education, and logistics to move fromAI experimentation to scalable business outcomes. Fulcrum Digital works withover 100 global clients, including Fortune 500 enterprises, combining deepindustry expertise with capabilities in enterprise AI, digital engineering,cloud modernisation, platform integration, and generative AI.

The Role

We're looking fora Salesforce Administrator to join one of our top client engagements - a globalenterprise undergoing Salesforce-led transformation, including acquisitionintegration and platform expansion across newly onboarded entities. This is aPermanent/Full-time, Hybrid position based in Dublin, Ireland.

You'll partnerwith business stakeholders to translate requirements into scalable Salesforcesolutions within an Agile/SAFe framework, acting as the bridge betweenbusiness, technical, and QA teams. You'll drive end-to-end delivery acrossmultiple initiatives, lead design discussions on the Salesforce Lightningplatform, and bring best practices for M&A system integration and datamigration to high-impact, cross-geography programs.

What You'll Do

• Partner with business stakeholders to capturerequirements and translate them into scalable Salesforce solutions within anAgile/SAFe framework
• Act as a bridge between business, technical, andQA teams to ensure alignment on requirements, dependencies, and deliveryoutcomes
• Drive end-to-end delivery of initiatives,proactively managing timelines, dependencies, and cross-team coordination
• Lead design discussions and contribute toarchitecture decisions and solution design on the Salesforce Lightning platform
• Support Scrum teams in adhering to Agile bestpractices, including all ceremonies and delivery standards
• Develop and maintain key documentation such asuser stories, functional specs, and design artifacts
• Track and report progress to stakeholders,ensuring transparency and timely issue resolution
• Build and maintain strong relationships withbusiness partners and internal teams
• Provide ongoing recommendations and strategicinsights aligned to the product roadmap
• Present demos, prototypes, and solutionwalkthroughs to business stakeholders
• Influence stakeholders through data-driveninsights and thoughtful decision-making
• Lead acquisition integration programs and otherhigh-impact initiatives involving significant system transformation
• Support Salesforce platform expansion acrossnewly integrated entities
• Bring best practices for M&A systemintegration and data migration
• Manage multiple initiatives and stakeholderengagements simultaneously in a fast-paced environment
• Drive consistent delivery of high-quality,scalable solutions
• Collaborate with cross-functional teams acrossgeographies to define and implement best-fit designs
• Ensure successful outcomes for business usecases while identifying opportunities for continuous improvement
• Provide clear status updates to business andtechnology leadership

Requirements

• Salesforce Administrator and Sales CloudConsultant certifications (required)
• Proven ability to design and deliver solutionsleveraging Salesforce platform capabilities
• Experience building or supporting AI-driven oragentic solutions
• Strong understanding of system integrations, ETLprocesses, and BI tools
• Hands-on experience with data management (dataloads, mapping templates, Excel models)
• Exposure to Salesforce Mobile capabilities
• Demonstrated success leading complex,multi-stream projects across global teams
• Strong analytical, problem-solving, andcommunication skills
• Ability to lead cross-functional teams throughinfluence (matrix leadership)
• Experience presenting to stakeholders andtranslating technical solutions into business value