Sales Support Specialist

• Great chance to develop your skills, experience, and career further
• Previous office/administrative experience preferred

About Our Client

My client is a medium-sized business operating within the media and agency industry. They are known for their commitment to high-quality service delivery and fostering a professional work environment.

Job Description

Key responsibilities of the Sales Support Specialist include:

• Supporting the sales team with administrative tasks, including order processing and record management.
• Maintain accurate data entry in CRM systems to ensure up-to-date client information.
• Coordinate with internal teams to resolve customer queries efficiently.
• Generate sales reports and provide insights to support decision-making processes.
• Assist in managing client communications, ensuring prompt and professional responses.
• Provide support in organising promotional campaigns and events.
• Contribute to process improvements to enhance overall sales operations.

The Successful Applicant

The successful Sales Support Specialist will have:

• Previous experience in a customer service/sales support/sales admin role (highly desirable).
• Strong organisational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Confidence to liaise with customers with a strong telephone manner.
• A proactive approach to problem-solving and process improvement.
• Ability to work collaboratively with team members and other departments.

What's on Offer

Benefits include:

• A competitive salary
• A supportive work environment with full training provided
• Opportunities for personal and professional growth
• A comprehensive benefits package
• Access to many company perks
• Generous annual leave package
• Free parking onsite