Sales Operations Manager/Revenue Analyst

• Sales Operations Manager (Business process focused)
• Two roles, external and internal focused
• Contract | 6 months (Extendable)
• Outside IR35
• Start: ASAP
• Location: 2 days per week in London or Manchester (flexible by candidate location)
• Industry: Manufacturing (B2B, Multi-Product)

Overview

We are supporting a large-scale B2B manufacturing organisation undergoing a major sales transformation programme. We are looking for a specialist who sits at the intersection of Sales Operations, Business Operations and Process Design, with a strong ability to improve how both internal sales support teams and external/field sales teams operate.

This role is highly strategic, working directly with senior leadership to redesign sales workflows across a complex, multi-product, multi-branch environment. You will translate real-world sales processes into scalable systems, embedding automation and AI-driven improvements to drive measurable commercial impact.

Key Responsibilities

• Analyse and redesign sales processes across internal sales support, customer service, and external/field sales models
• Map end-to-end customer journeys and identify inefficiencies across high-volume, multi-product, multi-branch environments
• Define and implement scalable frameworks for ticketing, routing, segmentation and account management
• Collaborate with third-party partners to optimise CRM systems (eg, Dynamics) and operational workflows
• Identify opportunities to improve revenue performance through better process design and data usage
• Translate business processes into structured systems that support automation and AI use cases
• Work closely with senior stakeholders to drive adoption and alignment across sales, operations and commercial teams

Ideal Profile

• Strong background in Sales Operations, Revenue Operations, Business Process Analysis or Business Operations
• Experience working in complex B2B environments with large product portfolios
• Exposure to branch networks, multi-site operations or distributed sales models is highly advantageous
• Understanding of end-to-end sales cycles, including internal support and field sales structures
• Experience with CRM platforms (ideally Dynamics) and process optimisation at scale
• Comfortable working in transformation programmes with evolving requirements
• Strong stakeholder management skills with the ability to influence senior leadership

If this role is of interest, please apply below and attach your CV. Please note that this is a RevOps/Sales Operations/Business Process-focused position, not a traditional Business Analyst role.