Sales Operation Analyst

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Sales Operations Analyst (Hybrid - London)

Location: London
Hours: Full-Time

Are you passionate about clean, efficient CRM systems and insightful sales data? Do you thrive on improving processes, delivering actionable insights, and helping commercial teams work smarter? If so, we've got the role for you.

At ClearCourse, we're on a mission to build a brilliant software and payments business with exceptional people at its heart. As our Sales Operations Analyst,you'll be central to this journey-owning and optimising our sales systems, driving meaningful data reporting, and supporting our commercial teams with the tools and insights they need to succeed.

What You'll Be Doing:

Own and enhance our CRM system (Pipedrive), maintaining data integrity, improving workflows, and managing system stability

Partner with teams across Sales, Marketing, Operations, and Customer Success to deliver clear reporting and data-driven insights

Bring sales performance data to life with visual dashboards, analytics, and executive-ready content

Be the go-to expert for sales pipeline discipline-ensuring tools are used effectively and accurately reflect business performance

Deliver regular reports, forecast models, and insights on key metrics like pipeline growth, conversion, win/loss rates, and quota attainment

Support onboarding and training of new team members on CRM best practices and ClearAccept processes

Take the lead on data mining, automation, integration improvements, and overall CRM optimisation

Provide support to sales teams-from contracts and pricing to process improvements and renewal strategies

Create content for monthly and quarterly board reporting, contributing to strategy and planning

Use your knowledge of API integrations and data visualisation tools to streamline operations and boost productivity

What We're Looking For:

2+ years' experience as a CRM Administrator or in a similar sales ops role

Solid grasp of CRM platforms (Pipedrive experience is a big plus)

Passion for structured data and a proactive approach to problem-solving

Experience with API integrations, data migrations, and maintaining sales system performance

Confident working with dashboards, analytics, and business stakeholders across multiple functions

A team player with a continuous improvement mindset-always looking for a better way

Why Join Us?

At ClearCourse, you'll join a growing collective of innovative software and payments businesses, united by a shared vision to create the best solutions for customers. Backed by private equity and growing fast, we've built a culture that celebrates collaboration, ownership, and progress.

Be part of a 700-strong team working across the UK

Work flexibly from home or our central London HQ

Join a high-growth environment with career progression opportunities

Help shape the future of ClearAccept, our integrated payments platform

Hybrid-working model with 25 days annual leave + your birthday off

Life Assurance and Group Income Protection

Private medical cover with cash plan

Enhanced Company Pension

Employee wellbeing perks such as Perkbox and Peppy

Enhanced maternity, paternity and adoption pay

Generous training budgets and reimbursement for professional memberships

About ClearCourse

ClearCourse is a rapidly growing technology group, bringing together market-leading software and payments businesses. Backed by private equity firm Aquiline, we've expanded significantly since 2018, acquiring businesses at a rapid pace. With 900+ employees across the UK, we're committed to innovation, collaboration, and delivering exceptional tech solutions.

Ready to take ownership of sales systems that empower teams and deliver results?

Apply now to become our next Sales Operations Analyst and help shape the future of ClearCourse.