Sales Manager - IT Services

Responsibilities

• Develop and execute sales strategies to achieve and exceed revenue targets
• Define and implement account plans to grow enterprise clients and large Systems Integrators (SIs), ensuring long-term profitability
• Identify and secure new business opportunities while expanding existing accounts through upselling and cross selling
• Build and maintain strong relationships with key stakeholders, including executive level contacts, delivering tailored solutions
• Drive structured sales processes, including lead generation, qualification, pipeline tracking, and deal closure using CRM tools
• Provide accurate forecasts and insights on pipeline health, sales performance, and customer engagement
• Lead contract negotiations and pricing strategies to optimize revenue and margin performance
• Monitor market trends, customer needs, and competitor activity
• Partner with Solutions, Delivery, Finance, and HR teams to ensure seamless execution
• Lead, coach, and inspire global sales teams, fostering a culture of accountability and high performance
• Ensure adherence to internal governance, compliance standards, and cross functional coordination
• Provide leadership in dynamic environments, guiding teams through evolving market conditions and client needs

Requirements

• Bachelor's degree in Business, IT, Engineering, or related field (or equivalent experience)
• 8+ years of sales experience in IT services, managed services, or technology solutions
• Strong understanding of market dynamics and customer landscape
• Proven experience managing enterprise clients and large Systems Integrators (SIs)
• Strong understanding of global IT service delivery models, including field services and outsourcing
• Demonstrated success in strategic account planning, enterprise sales, and complex deal structuring (MSA/SOW)
• Strong understanding of enterprise buying cycles and procurement processes
• Experience engaging with C suite stakeholders (CIO, CTO, Procurement) and influencing decision making
• Excellent communication, negotiation, and stakeholder management skills
• Strong financial acumen (forecasting, pricing, margin management, value based selling)
• Experience with CRM tools and data driven sales management (pipeline analytics, forecasting accuracy)
• Proven leadership experience managing high performing, global or distributed teams
• Ability to work effectively in a global, matrixed organization with cross functional collaboration

Core Competencies

Demonstrates expertise in developing and executing sales strategies to drive revenue growth, managing enterprise clients, and leading high performing global sales teams. Proficient in strategic account planning, complex deal structuring, and utilizing CRM tools for data driven sales management.

Tools & Technologies

• CRM Tools
• Data Driven Sales Management