Sales and Events Executive

THE BRAND

At F1 Arcade, we've completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with 'best in class' hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane

We're looking for a Sales and Events Executive to join the team at our Central HQ!

Key Responsibilities of the Sales and Events Executive:

• Managing a high volume of inbound enquiries from start to finish
• Ensure guests receive the ultimate F1 Arcade experience by offering the most appropriate products and setup available based on their requirements
• Maintain a high level of customer service and increase guest satisfaction, ensuring a smooth and premium customer journey
• Maximise revenue by converting enquiries, recognizing business prospects and upselling at every opportunity
• Build an excellent relationship with the Operations team who you will be working closely with daily
• To have an in-depth knowledge and understanding of the operation of the business and the products on offer
• Liaise with clients to coordinate corporate or social events, building rapport and creating professional relationships
• Occasionally conduct proactive sales, targeting UK businesses with a view to promote and pro-actively sell venue event services

If you have experience in the below too that would be advantageous:

• Previous sales experience within a hospitality setting
• Client and stakeholder engagement at various levels
• Using booking systems

What we can offer you:

• Hybrid work set up
• Uncapped commission structure
• Great team discount of 50% off food & drink at any time for you and up to 3 friends
• Complimentary off-peak racing for you and up to 3 friends
• Paid volunteer days
• Free on site Personal Training sessions
• Access to GP 24/7
• Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950
• Enhanced maternity & paternity pay
• Paid bereavement leave
• Company sick pay scheme
• Employee discount platform, including gym memberships and retail discounts
• Financial wellbeing platform
• Generous holiday entitlement of 25 days bank holidays
• Refer a friend scheme

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences, we invite you to join us to fuel your career at F1 Arcade!