Sales & Customer Service Executive

Founded in 1899 and family-run for four generations, Zimmer + Rohde is a leading textile editor offering exclusive furnishing, innovative design and expert advice. By using the best materials and collaborating with the finest weaving mills and printers around the world, you can rely on Zimmer + Rohde to bring your next interior design concept to life.

Key Responsibilities

• Track and respond to enquiries to support the sales process
• Work with the relevant Sales Manager to support, both in the showroom and via email and phone
• Collaborate with the head office and key stakeholders.
• Communicate shipping and customs information and provide aftersales support
• Sample management
• Attend networking events to represent Zimmer + Rohde.
• Provide support for ADO sewing orders and manage the company mailbox
• General showroom and back office support

Qualifications

• 2-3 years of experience in a similar role within the textiles industry preferred.
• Strong attention to detail and organisational skills.
• Excellent communication skills for liaising with international teams and clients.
• Familiarity with the A&D sector is an advantage.
• Self-motivated, with the ability to work independently and as part of a team. Always showing a proactive approach to tasks.

Why Join Us?

At Zimmer + Rohde, you'll be part of a talented team dedicated to setting the standard in high end fabrics. This is a great opportunity to grow with a respected brand in the heart of Chelsea and that makes a real impact within the luxury textile industry.

How to Apply

Send your CV and a cover letter outlining your experience and interest in the role to Cier . We look forward to meeting you!