Sales / Tendering Repairs Specialist - 15M Maternity Cover

15 Months Maternity Cover - Sales / Tendering Repairs Specialist

We are seeking a proactive and target driven Salesperson to manage customer inquiries, prepare quotations, and coordinate with field sales teams and technical departments to ensure smooth and efficient sales processes. This role will generate sales from an office based position.

Key Responsibilities

• Respond to incoming inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
• Generate accurate and competitive quotes for lift installations, repairs, modernisations, and maintenance contracts.
• Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
• Maintain records of customer interactions, quotations, and sales activities using CRM systems.
• Stay up to date with lift products, services, and technical specifications to effectively communicate with clients.
• Work closely with field sales representatives, engineers and project managers to support sales efforts and resolve customer queries.
• Track and follow up on quotations and proposals to convert leads into sales.
• Provide regular updates and reports on sales activity, pipeline status and customer feedback.

Skills & Qualifications

• Strong communication and interpersonal skills.
• Experience in sales support or customer service, preferably in a technical or engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency in Microsoft Office and CRM software.
• Attention to detail and organisational skills.
• Knowledge of lift industry standards and terminology (preferred but not essential).

Work Environment

Office based with occasional client meetings or site visits. Fast paced and collaborative setting, often working to tight deadlines.

What KONE can offer

• Competitive salary up to £70k OTE.
• 25 days holiday plus 8 additional Bank Holidays.
• 1 volunteering day.
• Pension scheme.
• Development opportunities and reviews.
• Quarterly commission.
• Dental insurance.
• Private medical plan.
• Gym flexibility membership.
• 24/7 GP support & wellbeing access.
• Hybrid working.