SaaS Technical Support Specialist AI & API Expert

Moody's Analytics is hiring a Product Support Specialist - Tech to deliver expert technical support for our analytics products. You will work with cross-functional teams to resolve complex client issues, improve product adoption, and guide customers through data integrations and API-driven workflows.

The role emphasizes strong troubleshooting, client communication, and responsible AI practices, with opportunities to influence product improvements and support efficiency in a fast-paced