SaaS Customer Support Specialist - Hybrid Growth

BrightLocal Enterprise in Cupar Muir is looking for an experienced customer support professional to deliver exceptional service. This role involves onboarding customers, troubleshooting queries, and collaborating with various teams. Ideal candidates will have over 2 years of experience in a customer service role, preferably in a SaaS environment. BrightLocal offers a hybrid working model, with 25 days holiday, a performance-based bonus, and a personal learning budget of £1000 per year.