SaaS Customer Success Manager (Hybrid) - Growth & Retention

Corriculo is seeking a Customer Success Manager for a growing SaaS business focused on events technology. You will own the customer journey from onboarding to retention across about 20 clients, acting as the main contact and identifying opportunities to maximise platform value.

In collaboration with Sales, Product and Operations, you will drive client success metrics, including NPS, renewal rates and expansion revenue, with occasional travel to client sites and events.