RWFM Real-Time Workforce Planner - Edinburgh

A leading travel service provider is seeking a Real-time Workforce Management Specialist for their Edinburgh office. This role involves scheduling and optimizing agent availability, forecasting workload, and analyzing performance metrics to ensure efficient operations. The ideal candidate should have at least a year of experience in workforce management and be proficient in Excel. Attractive benefits include 33 days of annual leave, hybrid work options, and a supportive work culture.