Roster Clerk (Maintenance/Works Delivery) - Clapham St Johns Hill - 12 month secondment

IRC

Who We Are

Join the Southern Region - where your work truly matters.

Covering Wessex, Sussex, and Kent, the Southern Region is one of the busiest and most dynamic parts of the railway. Our teams keep some of the UK's most vital passenger and freight routes moving every single day. This is a place where collaboration, innovation, and resilience are key-and where your contribution will directly impact millions of journeys. We are entering an exciting new chapter as we integrate with train operating companies under one national leadership, creating even greater opportunities to shape the future of rail. From supporting major modernisation programmes to improving performance for local communities and enhancing safety across complex operational environments, Southern offers a fast-paced, rewarding environment to grow your career and make a real difference.

Roster Clerk - Keep Our Teams on Track

Location: Three bridges
Contract: Full-Time - Fixed Term Contract / Secondment(12 Months)

PLEASE NOTE: THIS IS A SECONDMENT / FIXED TERM CONTRACT OPPORTUNITY, this post may have the potential to be extended or turn into a permanent role in the future

About the role Join Our Team and Make Every Shift Count

We're looking for a Roster Clerk to create cost-effective and efficient rosters for our employees, ensuring compliance with operational standards, rostering principles, and competency requirements. You'll play a key role in keeping our workforce organised and our railway running smoothly.

As a Roster Clerk, you'll make sure that 80 -100 maintenance colleagues are in the right place at the right time completing essential maintenance activities so that we can continue to deliver a safe, efficient service for our passengers and freight customers. You will be placed on a 5-6-week training course to ensure you have all the skills needed to excel in the role. You will maintain effective and efficient rosters for employees compliant with the relevant company standards in line with current National rostering principles, competency requirements and agreed Terms and Conditions. Please note: This role will cover Three bridges butalso working in Brighton and Barnham.

This is a newly created role, introduced as part of our commitment to modernising and improving our maintenance function.

What You'll Do

No two days are exactly the same, but your responsibilities will typically include:

• Creating and publishing staff rosters using the corporate rostering system, ensuring they comply with maintenance rostering principles, company policies and relevant standards.
• Preparing and updating weekly rosters, including arranging cover for annual leave, sickness absence, training, briefings and other planned activities, while working closely with managers to ensure information is accurate.
• Managing changes to rosters at short notice, communicating updates clearly with employees and managers, and responding to any questions or issues that arise.
• Coordinating roster arrangements for activities such as medical assessments and interviews.
• Scheduling training, briefings and competence-related activities to help ensure colleagues maintain the qualifications and competencies required for their roles.
• Monitoring competency information and highlighting any potential gaps that could affect roster coverage.
• Working with the Competency Delivery Specialist to help maintain accurate competency records.
• Gathering and reviewing fatigue-related data, identifying potential concerns and escalating these to the appropriate manager.
• Providing reports and information to support route and delivery unit planning, decision-making and performance reporting.
• This role may particularly suit someone who enjoys organising information, planning activities, solving problems, and working with a combination of people, data and systems.

Your experience and skills What you need

While experience of staff rostering would be beneficial, we are keen to hear from people with a range of backgrounds and experiences. If you can demonstrate some of the following skills and strengths, we'd encourage you to apply:

• Strong attention to detail and accuracy
• A logical, analytical, or curious approach to solving problems
• The ability to organise and plan work effectively
• Flexibility to respond to changing priorities when needed
• Comfortable managing multiple tasks, with the ability to prioritise and meet deadlines
• Confidence using IT systems, particularly Microsoft Excel and Word, or the ability to learn new systems with appropriate training and support
• Good communication and collaboration skills
• Excellent knowledge of National Rostering Principles.
• Proven ability to prioritise workloads and meet deadlines.
• Strong interpersonal and communication skills.
• Experience in analysing data and producing reports.
• Understanding of conditions of service and rostering systems.
• High attention to detail and ability to manage data accurately.
• Ability to work effectively in a team, including virtual collaboration.
• Understanding of pay arrangements for rostered staff.
• Geographical knowledge of the route.
• Knowledge of the UK rail industry.

We recognise that people learn, process information and approach tasks in different ways. We're committed to creating an inclusive working environment and providing the training, support and tools needed to help you succeed in this role.

Our tailored training and onboarding programme includes:

• An introduction to the railway industry, our organisational structure, and how our teams work together.
• An Effective & Efficient Rostering course, designed to provide the knowledge and practical skills needed for the role.
• Training in fatigue management standards and how to carry out fatigue checks.
• Visits to sites and depots to meet colleagues and gain an understanding of local maintenance operations and access arrangements.
• Opportunities to spend time with Section Managers to understand their priorities and operational requirements.
• Ongoing coaching, guidance and support to help you develop your confidence, skills and knowledge over time.

Why You'll Love It Here Perks That Pack a Punch

We offer excellent benefits, including:

• Generous annual leave (28 days plus statutory days), with the option to buy and sell leave.
• Defined benefit pension scheme.
• 75% subsidy on rail and underground season tickets.
• Up to 75% discount on leisure rail travel.
• Flexible and hybrid working arrangements.
• Volunteer leave to make a positive impact in your community.
• Carer's leave to support those who matter most.
• Cycle to Work scheme.
• Generous maternity, paternity and adoption leave.
• Plus much more.

We're All About Inclusion

We believe diversity drives innovation. Whoever you are, however you identify, wherever you're from, if you've got the skills and the passion, we want you on our team.

We're committed to creating a diverse and inclusive workplace where everyone feels valued, respected and empowered to thrive. As a Disability Confident Leader, we'll do everything we can to support candidates throughout the recruitment process.

About Your Application

As part of the application process, you'll be asked to complete your three-year employment history and upload your CV.

Network Rail is a Disability Confident Leader and we'll do our best to adapt the recruitment process and offer reasonable adjustments for candidates with disabilities. If you require any adjustments, please include details within your application.

All offers of employment will be subject to satisfactory completion of pre-employment checks.

Safety and Compliance

Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail, and you should demonstrate your personal commitment to safety throughout the application process.

Drugs and Alcohol Standard

All prospective candidates will be required to undergo and pass a drugs and alcohol test. Any offer of employment is subject to successfully meeting these requirements.

Key Information

Number of Positions:

1

Contract Type:

Fixed-Term

Hours:

Full Time

Location:

Geographical Area:

London (Inside M25)

Closing Date:

13-AUG-2026

Job Category:

Administration & Secretarial

Function:

Southern Region

Organisation:

OE Resourcing Management, Sussex (920227) G1