ROI-Driven Enterprise CS Manager Growth & Retention

A leading Fintech organization in Greater London is seeking an Enterprise Customer Success Manager to act as a strategic partner for high-value customers. The successful candidate will manage customer lifecycles, ensuring retention and expansion while delivering measurable business value. Requires 2-3 years of experience in Customer Success within a SaaS environment, strong account management skills, and familiarity with tools like Gainsight and Salesforce. This hybrid role offers significant growth potential in a values-driven culture.