Riverside Market Manager

Job Description

• Job Title: Riverside Market Manager
• Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH
• £40,000 to £45,000 Salary + 10% performance Bonus
• 40hours / 5days over 7days

Job Introduction

Take the lead at the heart of one of London's most exciting food and drink destinations.

We are looking for an experienced Riverside Market Manager to oversee the day-to-day operation of Riverside Market at Fulham Pier. This is a high-profile, fast-paced role where you will bring together people, traders, food concepts and operational partners to create an outstanding experience for every visitor.

You will take full ownership of the market's performance, ensuring each food and beverage unit is ready to trade, teams are confident and well briefed, and service runs smoothly from opening through to close. You will thrive on the variety and energy of a busy hospitality environment where no two days are quite the same.

Working closely with traders, culinary teams, suppliers and contractors, you will help introduce fresh food concepts, maintain strong commercial control and ensure the market remains relevant, innovative and best in class. You will also lead a large and diverse team, creating a positive culture where people feel supported, motivated and proud of the experience they deliver.

This opportunity would suit a hands on hospitality leader with experience managing complex food and beverage operations, strong commercial and client relationship skills, and the confidence to perform in a busy, high-volume environment.

What You'll Do:

• Deliver exceptional customer experience across our everyday mode business and match day catering operations
• Successfully managing all aspects of operational excellence and contract delivery
• Building and proactively maintaining external relationships with senior clients to exceed client expectations
• Successfully launch new innovative food concepts when required
• Ensuring all operations are profitable
• Successful management of all KPI Information relevant to Sodexo Live!, Fulham FC and Fulham Pier including tracking of results, report production and supplying sufficient evidence
• Relationships are delivered with key stakeholders to allow development both operationally and functionally to enable growth and development with confidence in the role
• To deliver Food and Beverage training plan and ensure staff understand and complete onsite training
• To maintain uniform standards with the Riverside Market ensuring they are always adhered to

What You Bring:

• Experience within contract catering, within a multi site managerial role
• A proven track record of successfully building and maintaining client relations
• Ability to manage, inspire and motivate a large and diverse team
• Previous experience with P&L management, problem solving and creative thinking
• Positive and flexible attitude, willing to be hands on when required
• Personal License holder

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.