Risk & Controls Oversight Senior Lead - Data and Data Privacy

As a Risk and Controls Oversight Senior Lead in First Line, you'll be responsible for providing expert oversight on Data and DP . You'll play a critical role in ensuring our risk management practices are strong, effective, and always in compliance with risk and control management frameworks. You'll also act as a key bridge between the Customer & Digital Team, Chief Operating Office (CCO), second and third-line risk partners, and other stakeholders.

In this role, you'll develop and assess risk appetite, lead conversations on risk acceptance, ensure controls are designed and assessed properly, resolve any gaps, and improve the control environment. You'll also ensure ongoing monitoring of controls to keep the business audit-ready, embed a proactive risk management culture, assess new business initiatives, and leverage tools such as KRIs and risk dashboards.

You'll stay on top of market trends and emerging risks, driving continuous education based on internal and external themes and lessons learned. You'll be responsible for ensuring compliance with relevant laws and regulations, preparing and enhancing governance papers and reports. Additionally, you'll identify opportunities for data-led controls monitoring and automation of controls. You'll ensure compliance with RCSA, Issue management, and Risk events management processes in line with the Operational Risk framework.

To be successful as a Risk and Controls Oversight Senior Lead - Data and Data Privacy, you should have experience with:

• In-depth expertise in Data and Records Management, along with a good understanding of Data Privacy regulations. This includes knowledge of data architectures, quality standards, cloud security principles, data retention/deletion practices, and conducting Privacy Impact Assessments.

• Ability to balance risk management with business goals when defining Risk Appetite, and effectively influence or negotiate with stakeholders on risk acceptance.

• Good understanding of GDPR, PECR, marketing processes, and retail banking customer journeys, with the ability to proactively identify and manage associated risks and controls.

• Well-versed in market trends, competitor activities, and the broader risk environment, with the ability to use this knowledge to enhance internal controls.

• Having gravitas and experience in influencing senior stakeholders including Managing Director level.

• Ability to design and implement the Risk strategy in line with the Overall Vision of BUK Customer and Digital function.

• Subject Matter Expertise and experience of delivering transformation and change in Risk management.

Some other highly valued skills may include:

• Proven experience in driving automation and digitization efforts within Risk Management processes to enhance efficiency and effectiveness.

• Ability to apply expertise in Data and Data Privacy risk management specifically to the Customer & Digital domain, ensuring tailored risk solutions.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role can be based in London (Canary Wharf) or Manchester (4 Piccadilly Place).

Purpose of the role

To assess the integrity and effectiveness of the bank's internal control framework to support the mitigation of risk and the protection of the bank's operational, financial, and reputational risk.

Accountabilities

• Knowledge of business areas, products, processes, and platforms to be able to assess risk.
• Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned with the bank's control framework, prioritised by severity.
• Development of reports to communicate key findings from risk assessments including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned with policies, regulation, and best practices.
• Implementation of adherence to the Barclays Controls Framework and appropriate methodology of assessing controls against it.

Vice President Expectations

• Contribute to or set strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements; and escalate breaches.
• If managing a team, define roles and responsibilities, plan for future needs, and guide performance and pay decisions. Lead specialists to influence operations, balance strategic and tactical priorities, and ensure budgets and schedules meet requirements.
• Demonstrate leadership behaviors: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others.
• For individual contributors, serve as a subject matter expert, guide technical direction, lead assignments, and mentor less experienced team members.
• Advise stakeholders on functional and cross-functional impacts and alignments.
• Manage and mitigate risks through assessment, supporting control and governance initiatives.
• Demonstrate leadership and accountability in managing risk and controls.
• Understand organizational functions to contribute to business goals.
• Collaborate across work areas to stay aligned with business strategies.
• Create solutions through sophisticated analysis, research, and innovative problem solving.
• Build and maintain trusting relationships with stakeholders, using influencing and negotiating skills to achieve outcomes.

All colleagues are expected to embody Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship, and the Barclays Mindset: Empower, Challenge, Drive.