Revenues and Benefits Customer Service Officer

Are you a Revenues and Benefits Customer Service Officer looking for work in North London?

Morgan Hunt's Public Sector and Government client based in North London is looking to recruit a Revenues and Benefits Customer Service Officer to provide support throughout a busy period.

This assignment has been deemed inside of IR35 and will offer full time hybrid working.

Ideally, the successful candidate will have the ability to:

• Proficiently use the IBS Civica Open Revenues ICT System
• Assist customers with queries relating to the Billing, Collection and Recovery of Council Tax
• Open, close and amend customer accounts
• Take Council Tax Payments and set up direct debits
• Advise on discounts and exemptions
• Handle moves in and out of properties
• Assist customers with queries relating to Housing Benefit and Council Tax Support/Reduction
• Advise claimants on Benefits entitlements and legislation changes
• Request documents from claimants which are required for Benefits Assessments
• Liaise with internal departments and external organisations
• Handle all forms of correspondence

Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.