Revenue and Benefits Officer

We are currently recruiting on behalf of a local authority for an experienced Revenues & Benefits Officer to join their team on an initial 2-month contract, with the possibility of extension.

You'll be responsible for delivering an efficient and accurate Business Rates service, ensuring legislation is applied correctly while supporting customers and internal teams.

Key Responsibilities of a Revenue and Benefits Officer

• Assess and determine liability for Business Rates accounts
• Apply reliefs and exemptions (including Retail, Hospitality & Leisure Relief)
• Manage billing, adjustments, and account queries
• Handle recovery and enforcement processes in line with legislation
• Respond to customer enquiries, disputes, and appealsInterpret and apply complex legislation, case law and guidance
• Maintain accurate records and ensure compliance with statutory deadlines
• Work independently while contributing to wider team objectives

Requirements

• Strong, up-to-date knowledge of UK Business Rates legislation (including Local Government Finance Acts)
• Proven experience working within a local authority or similar environment
• Experience with billing, recovery, enforcement, and reliefs
• Ability to interpret legislation and provide clear, accurate advice
• Confident handling appeals, disputes, and complex correspondence
• High attention to detail and ability to meet strict deadlines
• Able to work with minimal supervision

What's on Offer

• Hybrid working
• Competitive rate of pay
• Immediate start available
• Opportunity for contract extension