Retail Team Member

Our people are our greatest strength and through our people we strive to make continuous improvements.

See below for our current list of live job opportunities.

DSFS are looking to recruit a highly experienced Retail Team Member to join our team on a full time basis of 37.5 hrs per week, working within Shop at the Royal, located within Chesterfield Royal Hospital.

• Our services are busy, with a high-volume of customers with good equipment and systems - we need someone who can handle a fast pace and work with a small team.
• You will be required to work independently at periods throughout the day, therefore must be confident in tasks such as dealing with customer queries, putting deliveries away, serving customers in a timely manner.

This opportunity offers shifts 5 days per week, between Monday and Sunday, between the hours of 6.45am and 8pm.

Our Retail Teams are the focal point for patients, visitors and staff in the Hospital. We are looking for someone who will thrive in a role that requires exceptional customer service.

Key Benefits of the Role:-

Free Onsite parking for Grade A Staff

Our Pension is a NEST pension. Upon joining you can choose whether to pay 5% or 8% and DSFS will match whichever you choose.

If applicable to your role and contract we will pay enhancements of 40% for any hours worked after 8pm and before 6am on Monday to Friday and for hours worked on Saturdays, Sundays and Bank Holidays.

Interview date to be agreed

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Main duties of the job

• As a Retail team member, you will be expected to have exceptional customer service and the ability to serve our guests in a friendly, approachable manner.
• Ability to work independently and part of a small team.
• Ability to follow instructions.
• Ability to keep calm under pressure
• You will pivotal in ensuring full compliance with all Foods Safety requirements

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Detailed job description and main responsibilities

Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

Person specification Qualifications

• Level 2 food hygiene certificate or willing to undertake.
• Educated to GCSE level or equivalent, or equivalent experience (to include Maths and English)
• Good knowledge of Food safety
• Experience with Food Allergies, special diets and labelling

Experience

• Experience in a similar position where there are peaks and troughs in demand during service times

Skills & Knowledge

• A good communicator, able to converse easily
• Excellent Customer Care Skills
• Professional approach, being aware of the diversity of customers served
• Must be able to work without constant supervision and meet deadlines
• Good Interpersonal Skills

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK ()

Derbyshire Support and Facilities Services ('DSFS') is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the DSFS Human Resources team on / and we will be happy to provide assistance.

Follow us on Facebook and on Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.