Retail Supervisor (30 hrs)

Retail Supervisor (30 hrs)

Job reference: -037844

Full time/Part time: 30 hour contract

Location: 62 Northumberland Street, Newcastle upon Tyne NE1 7DF

Start date: Immediately

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our store based in Newcastle.

You will be offered a competitive hourly rate of up to £13.91 per hour plus non-contractual, hourly sales commission.

In return for your hard work, you will have fantastic opportunities to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 30 hours per week.

Ideal candidate

Energy, drive and passion to work in a fast paced, customer facing, retail environment.

Positive attitude towards providing exceptional customer service, ability to lead a team, stamina to work on a fast paced shop floor, capacity to work calmly under pressure.

Previous retail experience and ideally experience as a supervisor.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).

Salary / Pay

Up to £13.91 per hour plus non-contractual, hourly sales commission.