Retail Supervisor (20 hrs)

Position Details

Job reference: -037928

Location: 1 South St, Newport PO30 1JF

Contract: 20 hour part time, permanent

Start date: Immediately

Role: Retail Supervisor (20 hrs)

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Isle of Wight store. You will be offered a competitive hourly rate of up to £13.91 per hour plus a non-contractual, hourly sales commission.

Our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. In return for your hard work, you will have fantastic opportunities to grow and develop within your retail career.

This is a part time, permanent position with a 20 hour contract.

Ideal Candidate

We are looking for someone with energy, drive, and passion for working in a fast paced, customer facing retail environment. You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, stamina for a fast paced shop floor, and the capacity to work calmly under pressure.

Previous retail experience and preferably prior supervisory experience are required.

Key Activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and demonstrate strong product knowledge.
• Lead by example by recommending and promoting complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPI's.
• Support team members as required.
• Ensure the store is correctly merchandised and product displays are refreshed and inviting to customers.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal Characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive can-do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks including stock SKU management.
• High levels of attention to detail.
• Ability to work both individually and as part of a diverse team.
• Commitment to work 20 hours per week and flexibility to work any day (Monday-Sunday).

Salary & Pay

Up to £13.91 per hour plus non-contractual, hourly sales commission.