Retail Supervisor (20 hrs)

Lewisham - Retail Supervisor (20 hrs)

Job reference: -036896

Location: 40C Lewisham Shopping Centre, Lewisham, London SE13 7EP

Start date: Immediately

Contract: 20 hour contracts available (full time/part time)

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Lewisham store. You will be offered a competitive hourly rate of up to £14.21 per hour plus non contractual hourly sales commission. In this role you support the store management team and deliver an exceptional shopping experience to customers. The position is part time, permanent, 20 hours per week.

Key Responsibilities

• Lead and supervise the store team in the absence of the store manager.
• Open and close the store, including cashing up and completing associated administrative duties.
• Offer excellent levels of customer service and maintain strong product knowledge.
• Lead by example by recommending and promoting complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Ideal Candidate

Candidate should have energy, drive and passion to work in a fast paced, customer facing retail environment. They should have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast paced shop floor and the capacity to work calmly under pressure. Prior retail experience and preferably supervisory experience is desired.

Personal Characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• Commitment to work 20 hours per week and flexibility to work any day (Monday to Sunday).

Benefits

Competitive hourly rate up to £14.21 per hour plus non contractual hourly sales commission. Opportunities for growth and development within the retail career.