Retail Supervisor (20-30 hrs)

Job Title: Birmingham - Retail Supervisor (20-30 hrs)

Job reference: -037998

Contract: 20 to 30 hour part time contract

Location: 63 High Street, Birmingham B4 7TA

Start date: Immediately

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to support the store management team and deliver an exceptional shopping experience to our customers. In return you will have opportunities for growth and development within your retail career.

Key responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completing associated administrative duties.
• Offer excellent levels of customer service and have strong product knowledge.
• Recommend and promote complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as and when required.
• Ensure that the store is correctly merchandised and that product displays are refreshed and inviting.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics / qualifications

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• Ability to work both individually and as part of a diverse team.
• Commitment to work hours per week and the flexibility to work any day (Monday Sunday).

Salary and Benefits

Up to £13.91 per hour + non contractual, hourly sales commission.