Retail Store Manager

Retail Store Manager

Lisa Angel Location: Braintree Village Contract type: temporary, seasonal Pay: From £29,000 a year Closing Date: Closing Date:

Be Part of Something Special

At Lisa Angel, we create and curate wonderful gifts, on-trend jewellery, and personalised pieces across our online store and beautiful boutiques. Our brand mission is to create moments of joy and connection through gift-giving and self-gifting. We are looking for a passionate Retail Manager who shares our positive, caring, and creative values to lead our team at Braintree.

Role Overview

As our Retail Manager, you will be responsible for driving the business by balancing commercial, visual, and operational expectations. We need someone who has a genuine passion for our brand and can manage and inspire a highly engaged team. You will aim to maximise sales while ensuring the customer is always at the heart of everything we do.

What you'll be doing

Commercial & Operations

• Identifying risks and opportunities daily by analysing sales figures and forecasting future sales.
• Taking an entrepreneurial approach to formulate and implement a commercial business plan to maximise profitability.
• Managing all store processes, including admin duties, cash handling, banking, payroll, and scheduling rotas.
• Ensuring the store meets all health and safety requirements and adheres to company policies.
• Efficiently operating stock management, including replenishment, receiving deliveries, and managing the stock room layout.

Team Development & Customer Care

• Actively building your team through recruiting, training, and developing.
• Ensuring the wellbeing of your team and customers by creating a supportive environment built on belonging, care, and honesty.
• Proactively seeking ways to improve the customer experience and exceeding expectations.
• Solving customer queries confidently and efficiently, always going above and beyond.
• Ensuring high visual merchandising standards are met at all times.
• Organising and implementing special promotions, displays, and events.
• Identifying store-specific visual opportunities and implementing creative solutions with the Visual Merchandising Manager.

What Makes You a Great Fit?

• An inspiring leader with a proven ability to motivate and develop a team.
• Someone who fosters a positive, supportive work environment by leading by example.
• A confident decision maker who is committed to delivering exceptional customer service.
• A trustworthy and reliable professional who thrives in a fast-paced, constantly changing retail environment.
• Someone with strong analytical skills to act on sales figures, alongside exceptional planning and time management abilities.
• A manager comfortable using POS and stock management systems.
• An individual with the physical stamina to stand for extended periods and safely handle stock deliveries.

Find out more and apply online through Indeed. Please note, this is a Fixed Term contract from October 2026 to January 2027.