Retail Service Delivery Lead - Hybrid UK

Edenred Payment Solutions in London/Swindon hybrid environment is seeking a Service Manager to oversee Retail & Travel programs for our prepaid services. You will be the primary client contact, manage escalations, and work with internal teams to ensure high-quality service delivery.

The role focuses on relationship management, process improvement, and quarterly service reviews, with a strong emphasis on accuracy, revenue targets, and cross-functional collaboration within EPS and Edenred Group.