Retail Security & Customer Experience Specialist

Mitie Group plc. is seeking a Retail Relief Security Officer to provide a visible security presence in a retail environment, deter theft, and support store operations.

The role requires delivering excellent customer service and maintaining safety across multiple sites with adherence to site Instructions. You will operate CCTV where applicable, complete incident reports, and maintain up-to-date licences while delivering service that meets KPIs and SLAs.