Leave us your email address and we'll send you all the new jobs according to your preferences.
Retail Operations Lead - CX & Outsourced Services
Posted 8 days 22 hours ago by Close Brothers Premium Finance
Permanent
Full Time
Other
England, United Kingdom
Job Description
Close Brothers is seeking a Retail Operations Manager to lead Customer Services across Retail, including outsourced partner management and governance. You will drive service excellence, regulatory compliance and continuous improvement while partnering across internal teams.
You will oversee SLAs, KPIs, risk reviews and capacity planning, with a focus on improving customer outcomes and operational resilience in a hybrid work setting.
Close Brothers Premium Finance
Related Jobs
Python Developer - GenAI
- £55,000 Annual
- Lanarkshire, Glasgow, United Kingdom, G32 0
Manufacturing Operator - Day Shift (Permanent Contract)
- Northern Ireland, United Kingdom
Senior AI Consultant - Agentic AI & Generative AI
- £80,000 Annual
- London, City, United Kingdom, EC1A2
Bottling Scheduler - FMCG Production Planner
- Dunbartonshire, Dumbarton, United Kingdom, G82 1
Embedded Systems Hardware Engineer - Oxford / Hybrid - £60,000
- £65,000 Annual
- Oxfordshire, Oxford, United Kingdom, OX1 1