Retail Communications Coordinator

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Retail Communications Coordinator page is loaded Retail Communications Coordinator Apply locations London time type Full time posted on Posted Yesterday job requisition id R_777350

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Job Description - Retail Field Communications coordinator

The Retail Field Communications Team support all aspects of daily operations, including support in planning of communication both to and from stores across the EU estate, corporate initiatives, feedback and proposed enhancements to our current communication channels. The team also supports stores in all areas of Operations, and works to improve documentation, policies and procedures and management of Store workload.

Who Are You:

You are reliable, self-motivated and have strong communication skills. You thrive in a rapidly changing environment, are fashion-curious and capable of multi-tasking and prioritising in a demanding environment.

What You'll Do:

• Support Manager on maintenance of Retail Calendar planning for EU to ensure business units and stores are aware of key events and deliverables across Europe

• Engage with Operations team members in weekly calls & through direct store visits to understand and keep abreast of current situations within the Field

• Manage and maintain various information through administrate tasks

• Maintain proficient level knowledge of all in-store systems

• Maintain expert knowledge across all Operational policies & procedures

• Oversee content & publishing of all communication to the field including - workload, announcements and relevant documents the communication platform

• Manage 52 week communications cadence to stores

• Build and maintain exceptional channels of communication with all corporate partners/teams

• Support communication to Retail Field Management as necessary to gain buy-in and understanding of any new policy/procedure/rollout

• Own personal goal setting & delivery on operational projects

• Oversee and lead further development of Product Knowledge and roll-out to stores

• Coordinate any translation needs across training documentation, including policies, procedures & necessary training tools

• Partner with Line Manager and L & D on developing new training with the L & D platform to be delivered to stores

• Support in development of all operational policies, procedures & training

• Support Field Rollouts as required and additional ad hoc training needs

• Partner with Store Mangers and District Managers on all levels

• Partner with Line Manager and Operations Coordinators to gain feedback on training tools/store resources in field

You'll Need to Have:

• Head Office experience in Retail Operations and Communications required

• Experience working in a retail environment is beneficial

• Excellent Communication (Written and verbal), accuracy and strong attention to detail

• Proficient in PowerPoint, InDesign, Page Tiger , Word & Excel

• Able to communicate effectively and across the company hierarchy

• Able to manage & independently prioritise workload

• Ability to travel, as this position requires approximately 10% travel

We'd Love to See:

• Interest in self-development and in growing your career within Capri Holdings (Versace, Jimmy Choo, MICHAEL KORS)

• A true brand ambassador with a passion for fashion

• Passionate and confident about technology with an entrepreneurial spirit

• Passion for people development with the ability to listen, allowing time for questions and ideas, and build trust to foster an inclusive work environment

• Must love Michael Kors as a brand and be very knowledgeable and passionate about our Product

What We offer:

• Employee discount across Michael Kors and Jimmy Choo

• Pension

• Employee Wellbeing Programme

• Hybrid working

• Healthcare

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences .Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry.

The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God's Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched "Watch Hunger Stop," partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP's school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.