Retail Catering and Shop Assistant

Retail Catering and Shop Assistant

The Retail Caf and Shop services are under the direct management of RFLPS. This role will assist with daily operational duties within the Retail Caf and Shop at Chase Farm Hospital, including opening and closing the shop, food preparation and cooking, cleaning, dish washing, serving customers food, coffees and other beverages, stock control, till control and material transfers within the associated areas as and when required.

Main duties of the job

Deliver retail catering and shop services in the caf, vending and/or shop. Some duties will include using mechanical or electrical equipment, for example using the barrister coffee machine, ovens, hot-plates and dish machine.

Assist where necessary/appropriate with basic food preparation, including vegetables, fruit, salads, sandwiches, breakfast foods, etc, ensuring that all food is served is to a high standard and always bearing in mind portion control, content, temperature and appearance.

Prepare the service area with the necessary service equipment, cutlery, condiments, food etc. as directed by the Supervisor/Manager. Assist with the safe and effective cleaning of meal service areas and equipment before and after service in accordance with cleaning schedules and the correct operation of cleaning and dishwashing equipment as instructed. The postholder will operate a 'clean as you go' policy of work at all times.

Observe Food Hygiene and Safety Regulations at all times. Maintain the highest standards of personal hygiene and a clean and tidy appearance of yourself and any area you work in, in accordance with the Hygiene Policy and other current/relevant legislation.

The post holder must observe HACCP hazards, COSHH and attend COSHH /HACCP training when required. He / she will ensure that any PPE, for example a hairnet, gloves, facemask, gauntlets etc. required to carry out the job safely is worn, for example to always wear protective clothing when working in cold areas.

About us

• Competitive salary offering
• 25 days annual leave plus public holidays (pro rata for part time contract)
• NEST Pension with 6% employer pension contribution
• Access to NHS non-contractual benefits
• Life Assurance (4 times of annual salary)

Education and Professional Qualification

• Food hygiene Level 2 certificate or above, either already qualified, otherwise will attain within the first 60 days of starting with RFLPS

Experience

• Experience in customer services and food preparation

Skills

• Good written communication skills in English for written liaising with the team, all departments, customers, and partners with the hospital and across the Trust.
• Flexible and adaptable to the changing needs of the service
• Time management and organisational skills

Royal Free World Class Values

• Demonstrable ability to meet the Trust Values

Personal Qualities & attributes

• Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious.
• Excellent interpersonal skills with the ability to relate to people at all levels.
• The ability to manage conflict and identify where escalation to senior staff is necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£30,356 a year per annum pro rata Inclusive