Retail Assistant (Seasonal) - LaplandUK 2026 Manchester

Retail Assistant (Seasonal) - LaplandUK 2026 Manchester

Location: Congleton Rd, Siddington, Macclesfield SK11 9JY

Pay: £12.75 per hour + 12.07% holiday pay

Contract: Seasonal, Oct to Dec 2026

ABOUT LAPLANDUK

LaplandUK is an award-winning immersive Christmas experience, welcoming thousands of families each year to our magical forest in Ascot.

Brought to life by a world-class creative team, including Hollywood set designers and West End theatre professionals, LaplandUK creates an unforgettable Christmas experience for families.

We're now recruiting Retail Assistants to join our team for the 2026 Christmas season.

THE ROLE

As a Retail Assistant, you'll help guests find the perfect gifts and souvenirs while delivering friendly, welcoming and efficient customer service.

You'll be working in one of our beautifully themed retail locations within the LaplandUK experience.

Your responsibilities will include:

• Welcoming and assisting guests
• Helping guests find products and gifts
• Operating tills and processing payments
• Replenishing stock and keeping displays well presented
• Maintaining a clean and organised retail environment
• Supporting the wider team during busy periods
• Helping create a magical experience for every family

WHAT WE'RE LOOKING FOR

We're looking for positive, enthusiastic and reliable people who enjoy working with customers.

Previous experience in retail, customer service, hospitality or a similar customer-facing role is desirable, but not essential.

You should be:

• Friendly, confident and approachable
• Comfortable working in a busy environment
• Reliable and punctual
• Happy working as part of a large team
• Passionate about providing great customer service

AVAILABILITY

You must be aged 18 or over.

The season runs during Oct and Dec 2026.

We're looking for candidates who can commit to a minimum of 3 shifts per week, including some weekend availability.

WHAT WE OFFER

• £12.75 per hour + 12.07% holiday pay + Paid training
• Free hot meal when working
• Free parking and transport options
• Full costume provided where required
• The opportunity to work at one of the UK's leading immersive Christmas experiences

LaplandUK is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds.