Retail Account Manager - London St. Pancras Highspeed

Retail Account Manager - London St. Pancras Highspeed
Take the next step in your retail career at a truly iconic destination.

Are you ready to manage a premium retail portfolio in the travel sector? The portfolio is across four railway stations including one of the UK's most prestigious retail environments - St. Pancras International, which isn't just a station, it's a world-class retail and leisure destination. This is a unique opportunity to join London St. Pancras Highspeed as a Retail Account Manager, where you'll lead on the trading strategy and performance of fashion, gifting and convenience retailers within a globally renowned asset.

What You'll Be Doing:

• Own the trading performance of your retail category, driving income, sales, and customer experience across fashion, gifting, and convenience.
• Build strong relationships with tenants, collaborating closely to help brands thrive in a unique and high-footfall environment.
• Analyse sales data and performance trends to identify commercial risks and opportunities.
• Develop and implement strategic trading plans, ensuring optimal performance around key retail peaks.
• Support the planning and execution of new store openings, retail activations, and experiential events.
• Champion innovation - from data-led decision-making to digital integrations and frictionless customer journeys.
• Work cross-functionally with leasing, marketing, projects, and operations teams to enhance the overall retail offer.
• Ensure compliance with lease obligations, billing, and documentation while supporting contract and space management across the high-speed stations.

Why Consider This Role?

• A career-defining opportunity within one of the UK's most prestigious retail environments.
• Work alongside premium brands and deliver a world-class retail experience.
• Join a high-performing, collaborative team focused on innovation and commercial excellence.
• Be part of an organisation shaping the future of UK travel and customer experience.

To Be Successful, You'll Need:

• Experience in a retail environment.
• Strong commercial acumen and a proven ability to drive sales growth through actionable insights.
• Excellent relationship-building skills and the ability to influence stakeholders at all levels.
• Experience with data analysis, sales reporting, and performance-based decision-making.
• A collaborative, solutions-focused mindset and the confidence to challenge the status quo.

Salary & How to Apply:

The salary is competitive and reflective of the prestige and scope of the role, with a strong benefits package included.

If you're passionate about retail and want to make your mark on a landmark destination, apply here or send your CV to to find out more!