Restaurant Host, Brasserie

Who are we?

Estelle Manor is a rural retreat set on an 85 acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman inspired spa Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there's a kids' club for the little ones and a workspace.

We're looking for a Restaurant Host

We are currently looking for a passionate Restaurant Host to join our Brasserie team.

Earnings Potential

The on target earning potential for this role is £32,716.96 per annum based on a 40 hour contract - comprising a base salary of £26,476.96, plus a qualified estimate of £6,000 in gratuities and service charge . Please note this role is paid hourly so this is a projected salary and OTE.

Core Responsibilities

• Creating and nurturing a warm, welcoming and lasting impression for our guests and members.
• Striving to build genuine, lasting relationships with all guests and members.
• Seating diners at their tables and efficiently managing the flow of arrivals to our restaurants.
• Capturing all member information and recording it on their guest profiles.
• Being aware of all VIP members and their guests visiting us and ensuring that the team are tailoring the experience appropriately.
• Effectively communicating any dietary requirements or special guests to the restaurant team during team briefings and on guest arrival.
• Anticipating members' needs and providing them with a personalised experience, putting into place a plan for surprise and delight moments.

Qualifications

• Experience managing the daily operations, set up, standards, operating procedures.
• Ability to perform under pressure and deliver results to deadlines.
• Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
• Excellent interpersonal, time management and organisational skills.
• Passionate about hosting and delivering exceptional guest experience with keen attention to detail.

What's in it for you?

At Estelle, we prioritise your well being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Benefits

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• We'll feed you during your shift.
• Cycle to Work scheme.
• Added protection via our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend a friend bonus scheme.
• Uniform provided, cleaned and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

Gratuities & Service Charge

• Gratuities (tips) are paid on a pro rated basis regardless of your role.
• It is estimated that in 2026, our full time employees can expect to receive in the range of £6,000 in addition to their annual salary.