Resourcing Business Partner

Role: Resourcing Business Partner

Location: London (short walk from South Quay station)

Working Model: Hybrid - 3 days in the office, 2 days working from home

We're looking for a commercially minded Resourcing Business Partner to build trusted stakeholder relationships and drive recruitment success through data-led insights, strategic workforce planning, and continuous improvement.

The role is responsible for building strong relationships, using data and market insight to influence decision-making, proactively identifying risks and opportunities, and ensuring recruitment services align with client objectives. Through collaboration, continuous improvement and commercial awareness, the Resourcing Business Partner delivers long-term value for both the client and Reed Talent Solutions.

Key Responsibilities

• Build and maintain trusted relationships with hiring managers and key stakeholders, becoming the primary point of contact for recruitment-related discussions and service improvements.

• Use recruitment data, MI, market intelligence and stakeholder feedback to identify trends, risks and opportunities, providing insight-led recommendations.

• Facilitate workforce planning and demand forecasting discussions to support proactive hiring strategies.

• Collaborate with internal delivery teams, suppliers, People Partners and Reed specialist businesses to maximise attraction, fulfilment, engagement and workforce outcomes.

• Lead stakeholder meetings, service reviews and business updates, presenting performance insights and improvement plans.

• Act as the first escalation point for service and delivery issues, driving resolution and positive outcomes.

• Identify and implement continuous improvement initiatives that enhance stakeholder experience, recruitment performance and operational efficiency.

• Monitor performance against SLAs, KPIs and client expectations, ensuring service excellence is consistently delivered and improvement actions are implemented where required.

• Analyse attrition, engagement and workforce trends to identify opportunities to strengthen retention, worker experience and overall service performance

• Support account growth, retention and commercial objectives by identifying opportunities to add value and strengthen client partnerships.

• Champion a collaborative, consultative and solution-focused approach across the account.

• Work closely with wider Reed Talent Solutions teams to ensure workforce insight, stakeholder feedback and operational performance are translated into meaningful service improvements.

What Success Looks Like

• Trusted by stakeholders as a strategic partner and advisor.

• Use workforce data, insight and market intelligence to drive informed decisions and improved outcomes.

• Builds strong collaborative relationships across client, supplier and Reed networks.

• Anticipates challenges and proactively implements solutions.

• Delivers measurable improvements in recruitment performance, stakeholder satisfaction and service delivery.

• Successfully influence workforce planning, hiring strategies and continuous improvement initiatives.

• Identify emerging workforce, retention and operational risks and support effective mitigation strategies.

• Contribute to account growth, retention and long-term client success.

If you're a relationship-focused recruitment professional with a passion for driving business impact, we'd love to hear from you - Apply Today!