Resource Planning Lead: Data-Driven Forecasting for BPOs

A leading retail company is seeking a Resource Planning Lead to provide resource planning support for their Business Process Outsourcers (BPOs) in Morley. The successful candidate will work closely with internal teams and external partners to ensure operational efficiency. Key responsibilities include validating work schedules, collaborating with BPO partners, and analyzing data for insights. A minimum of 3 days per week in the office is required, promoting a hybrid working model with an excellent benefits package.