Residential Family Support Worker - Trauma Informed Care

Childhood Matters is a not for profit organisation based in Blackrock, Cork that supports children (0 18 years) and their families through a range of services including parenting support, residential care, and therapeutic programmes.

Head of Young Person & Adult Services Location: Blackrock, Cork
Hours: 30 hours per week (standard working week)
Salary: Principal Social Worker - aligned to the HSE Consolidated Pay Scale (commensurate with experience)
Reporting to: Chief Executive / Director of Services of Childhood Matters and the Estuary Way Oversight Group or nominee

Key Responsibilities

• Provide overall leadership, clinical oversight and operational management of Estuary Way, a 38 unit supported transitional accommodation service for 64 young adults (18-24) exiting homelessness.
• Lead a multi disciplinary team of 22 WTE across social care, clinical, vocational and campus support functions.
• Share a rolling seven day managerial roster and provide out of hours on call coverage.
• Hold responsibility for clinical governance, including weekly MDT meetings, structured supervision, reflective practice, safeguarding, risk management and care progression planning.
• Ensure service delivery aligns with trauma informed care, PIE and restorative practice frameworks.
• Lead the implementation of referral, assessment, admission and discharge processes with the inter agency Admissions & Discharge Panel.
• Manage the service budget, prepare quarterly activity and financial reports for the Oversight Group.
• Co lead tenancy management integration with the AHB partner.
• Build and maintain relationships with Cork City Council, Tusla, HSE Southwest, AHB and community stakeholders.
• Oversee impact measurement, data collection (PASS reporting), KPI performance and the year one evaluation.
• Ensure compliance with all relevant legislation, including Children First (2015), National Vetting, safeguarding of vulnerable adults, GDPR and health and safety obligations.
• Recruit, induct, develop and retain staff; foster a culture of reflective practice, staff wellbeing and continuous quality improvement.
• Undertake additional duties as reasonably assigned.

Eligibility Criteria / Qualifications

• CORU registered Social Worker with a recognised professional qualification.
• Minimum of seven years' post qualification experience, including senior/team leader level in homelessness, aftercare, youth or therapeutic residential services.
• Experience of clinical governance, safeguarding and risk management in a complex service environment.
• Proven budget management and reporting experience, ideally within SLA or grant funded structures.
• Strong knowledge of the Irish policy landscape: Youth Homelessness Strategy , Housing for All, Sláintecare, aftercare policy and the Revised Protocol on Young People Leaving State Care (20/2025).
• Excellent inter agency, communication and leadership skills.
• Availability to work a seven day managerial roster.
• Post graduate qualification in management, clinical supervision or a therapeutic discipline.
• Experience of establishing or commissioning a new service.
• Experience working within trauma informed or PIE accredited services.
• Strong organisational and prioritisation skills, attention to detail, confidentiality and professional judgement, initiative, problem solving, adaptability and resilience.

Additional Benefits

• Defined contribution pension scheme.
• Enhanced maternity and paternity benefit.
• Additional annual leave days.
• Comprehensive annual CPD schedule.
• Financial support for further education.

Recruitment & HR Coordinator Location: Blackrock, Cork
Hours: 37.5 hours per week (standard working week)
Salary: Clerical Grade IV €34,256 (aligned to HSE Consolidated Pay Scale)
Reporting to: Head of People & Culture or nominee

Key Responsibilities

• Coordinate end to end recruitment administration across multiple open campaigns.
• Support advertising, candidate communication, interview scheduling and onboarding processes.
• Maintain recruitment trackers and applicant databases.
• Liaise with hiring managers regarding recruitment progress and vacancies.
• Support pre employment compliance processes (Garda Vetting, reference checks).
• Assist with induction and onboarding coordination for new staff.
• Provide day to day administrative support to the People & Culture function.
• Maintain accurate HR records in line with GDPR.
• Support contract generation, employee correspondence and HR documentation.
• Assist with sickness absence administration and employee file management.
• Support training coordination and mandatory compliance tracking.
• Prepare documentation for meetings and take minutes where required.
• Maintain HR systems, trackers and workforce data.
• Support the preparation of HR reports, metrics and workforce updates.
• Assist with audit preparation and documentation requests.
• Work collaboratively with managers and staff across all services.
• Support People & Culture engagement initiatives and staff wellbeing activities.
• Contribute to a professional, supportive, and responsive People & Culture service.
• Undertake additional duties as reasonably assigned.

Eligibility Criteria / Qualifications

• QQI Level 6 qualification (or higher) in Human Resources, Business Administration, Management or related discipline.
• Minimum of 2 years' experience in an HR, recruitment or administrative role.
• Strong organisational and administrative skills with ability to manage competing priorities.
• Excellent interpersonal and communication skills.
• Strong IT skills including Microsoft Office and HR/recruitment systems.
• High level of professionalism, discretion, and confidentiality.
• Ability to work independently and within a team environment.

Additional Information

This post is offered on a permanent basis.

Additional Benefits

• Defined contribution pension scheme.
• Enhanced maternity and paternity benefit.
• Additional annual leave days.
• Comprehensive annual CPD schedule.
• Financial support for further education.

Assistant Psychologist (Fixed Term, 12 month) Location: Blackrock, Cork
Hours: 37.5 hours per week (standard working week)
Salary: €32,237 per annum (aligned to HSE Consolidated Pay Scale October 2024)
Reporting to: Department Manager

Key Responsibilities

• Assist in the administration of cognitive, mental health and parenting psychometric assessments for parents and children; score and write up results.
• Assist in the facilitation of therapeutic groups and conduct psycho educational interventions.
• Promote relational and psychologically informed practice across all aspects of the service.
• Conduct clinically relevant research and maintain literature and research databases.
• Support service evaluations, including group evaluations, satisfaction surveys, and other outcome measures.
• Assist the Clinical/Counselling/Educational Psychologist in training and supporting the wider staff team.
• Act as liaison between Clinical Lead, Clinical Team and wider staff team regarding implementation of client care programmes.
• Travel as required to fulfil role responsibilities.
• Undertake any other duties as specified by the Centre within the level of responsibility appropriate to the grade.
• Communicate with internal and external stakeholders through meetings and multidisciplinary team sessions.

Eligibility Criteria / Qualifications

• Minimum of NFQ Level 8 qualification in Social Work or Social Care Work.
• CORU Registered.
• Full clean driver's licence.

Additional Benefits

• Defined contribution pension scheme.
• Enhanced maternity and paternity benefit.
• Additional annual leave days.
• Comprehensive annual CPD schedule.
• Financial support for further education.

Relief Family Support / Social Care Worker / Residential Worker Location: Blackrock & EPOS House, Ballincollig
Hours: 36 hours per week (standard working week); mix of day and night shifts with 7 day on call rota.

Salary: €17.73 per hour (aligned to HSE Social Care Work Salary Scale October 2024)

Reporting to: Parent & Infant Unit Manager and EPOS Manager

Key Responsibilities

• Provide support to parents to meet the emotional, physical and basic care needs of their children.
• Engage young people out of home, offering care and boundaries aligned to developmental stage.
• Partner with multidisciplinary team in development and progression of individualized care plans.
• Deliver parenting development interventions (group play, baby sensory work, psycho education).
• Support childcare and create a trauma informed working environment.
• Document progress, record incidents and ensure child protection procedures are followed.
• Participate in team meetings, undertake reflective practice, and contribute to continuous improvement.
• Contribute to health & safety policies and comply with regulations.
• Undertake other duties as assigned.

. click apply for full job details