Reservations ticketing manager

Ticketing Manager, Ticketing Team Leader - Aviation GDS Airline Fares LeadershipFulham, LondonAviation / Travel / TicketingSalary £35-40k If you're currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham.You'll sit at the heart of operations, overseeing the ticketing team, ensuring workflows run smoothly, and working closely with airlines, reservations, and e-commerce clients to maintain efficiency, accuracy, and service levels.What you'll be doing:

• Overseeing the ticketing team and overall ticketing function to include 1-1s for a small team of 3
• Managing GDS queues including schedule changes, reissues, general and web bookings
• Handling airline schedule changes and ensuring timely communication and amendments
• Overseeing ticketing deadlines, reissues, and fare compliance
• Managing ADM and ACM processes end-to-end
• Working with GDS providers such as Amadeus, Galileo, and Sabre
• Managing and loading specialist fares including NDC, IT, cruise, corporate, and one-way fares
• Monitoring TINS reports and system interfacing
• Supporting airline training for reservations teams
• Building relationships with e-sales clients and airline partners
• Supporting disruption handling and participating in an out-of-hours rota

What we're looking for:

• Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticketing Consultant with leadership qualities
• Strong knowledge of GDS systems including Amadeus, Galileo, or Sabre
• Solid understanding of airline fares, ticketing, reissues, and schedule changes
• Experience with NDC, corporate fares, cruise fares, and global distribution systems
• Confidence managing ADM and ACM processes
• Strong attention to detail and organisational skills
• Analytical and problem-solving ability
• Strong communication skills and a customer-focused approach
• Ability to manage multiple priorities in a fast-paced environment

Why apply:

• Opportunity to step into or build on a leadership role within aviation ticketing
• Exposure to global airlines and complex fare structures
• Chance to influence processes and drive operational improvements
• Collaborative and fast-paced working environment

Ideal for someone stepping up from a Ticketing Team Leader role or an established Ticketing Manager looking for a hands on roleInterested and have this kind of experience in airline ticketing ? then send your cv to quoting ref 60614