Research Systems and Information Manager

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We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role.

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Job Description - Research Systems and Information Manager ()

Research and Innovation Services

Open-Ended/Permanent - Full Time

Contract Duration : n/a

Closing Date 05-Mar-2026, 11:59:00 PM

Disclosure and Barring Service Requirement : Not Applicable.

Research Systems and Information Manager

The University

At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other.

We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.

We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here .

Research and Innovation Services (RIS) provides guidance, expert advice and hands on support for all aspects of research and research related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development.

This post sits within the Policy, Systems and Performance team in Research & Innovation Services (RIS). The team is responsible for the University's research information management systems, the overall governance and ethical framework for both funded and unfunded research & research related activities across the institution, support for institutional strategy development and the compilation of relevant returns including HEBCI, KEF, KEC and REF , as well as management information reporting relating to university research and knowledge exchange (RKE) activities .

As a Research Systems and Information Manager you will be our research systems subject matter expert. You will provide specialist advice and guidance in relation to both the implementation of new research systems and additional functionality to our existing systems (Worktribe Research Management, Infonetica Ethics RM, and Dynamics CRM) as well as any business as usual activities and system improvements. You will be responsible for ensuring our research systems are configured in the most optimal and user friendly way and that any associated training and communications will be delivered in a clear, concise and timely manner. You verify and authorise any work undertaken in the systems space by any other Systems team member. You will be responsible for delivering key reporting from research systems to enable strategic decision making, including using tools such as PowerBI as well as in system reporting tools. You will lead on requirements gathering for reports, liaise with report stakeholders, and collaborate with other key departments in providing reports, such as the Strategic Planning and Insight Office.

You will report to the Senior Manager - Research Systems and Reporting but will work closely with colleagues across the Research and Innovation Services Directorate as well as colleagues in faculties, departments and across professional support services. You will be a part of an enthusiastic team that is known for delivering transformational change. You will also be a key contact to a number of external system suppliers.

The Research Systems and Information Manager is an extremely strong problem solver with excellent communication skills. You as the Research Systems and Information Manager will act as an escalation point for cases where local system knowledge is not sufficient. If cases need to be escalated further, you will be leading on the work liaising with the appropriate internal and external stakeholders.

It is essential that the Research Systems and Information Manager is highly organised and pays close attention to detail. The capability to prioritise and manage a busy and varied workload is crucial. The ability to work across business as usual activities and a number of concurrent projects at different stages of development is essential.

This role is suitable for hybrid working, and office days are based at our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working.

Further information about the role and the responsibilities is at the bottom of this job description.

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

• 30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year.
• The University closes between Christmas and New Year.
• We offer a generous pension scheme, As a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS).
• No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
• There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
• Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme.
• On site nursery is available plus access to holiday camps for children aged 5 16.
• Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
• The opportunity to take part in staff volunteering activities to make a difference in the local community.
• Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
• A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.
• If you are moving to Durham, you may be eligible for help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas.

Discover more about our total rewards and benefits package here .

Durham University is committed to equality, diversity and inclusion

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.

What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered.

Qualifications/Experience

1. Educated to degree level (or equivalent experience).

2 . click apply for full job details