Research Administrator

Research Administrator (Fixed Term Contract, 12 months)

Locations: Manchester (£24,600 - £26,000) and Guildford (£25,600 - £27,000). Hybrid working - minimum 2 days in the office each week.

Responsibilities

• Manage customer engagement and assessment trials, ensuring trial centres are effectively onboarded and supported throughout participation.
• Set up and administer on screen assessment systems, collaborating with internal teams and partners to deliver trials and results.
• Organise research documentation such as consent forms and surveys, identifying opportunities to improve processes and quality of outcomes.
• Support recruitment and retention of trialling centres, managing onboarding, engagement and participation in assessment trials.

Qualifications

• Strong communication skills and confidence to build relationships with stakeholders at all levels.
• Experience working with customers and managing engagement both remotely and face to face.
• Excellent attention to detail with the ability to manage multiple tasks and deadlines.
• Familiarity with digital tools such as Teams or Zoom and confidence working with online systems.
• Awareness of project or trial based work and a flexible approach to changing priorities.

What You'll Thrive On

• Organised, adaptable and confident working with people and digital systems.

Benefits

• Opportunity to do meaningful work while developing your skills in a supportive environment.
• Work directly with schools and colleges to deliver innovative assessment products.
• Develop skills in trial coordination, stakeholder engagement and digital systems.
• Gain exposure to digital assessment and product development.
• Flexible working and work life balance.
• Inclusive and collaborative culture.

Diversity and Inclusion

At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone, regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background, is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.