Repairs Manager (Interim)

Location: Greater Manchester (hybrid / on-site across housing stock)Salary: Competitive, dependent on experienceContract: 3 months

We're looking for an experienced Responsive Repairs Manager to lead the delivery of a high-quality, customer-focused repairs service across a diverse housing portfolio.

You'll be responsible for ensuring responsive and emergency repairs are completed safely, efficiently and right first time, while meeting service standards, budgets and regulatory requirements. This is a key leadership role with real impact on residents' homes and satisfaction.

• Lead and manage the day-to-day delivery of a responsive and emergency repairs service
• Ensure repairs are completed within agreed timescales, budgets and KPIs
• Champion a customer-first approach, driving high levels of resident satisfaction
• Act as an escalation point for complex repairs, complaints and service failures
• Ensure full compliance with health & safety legislation and housing standards
• Manage and monitor contractor performance to ensure quality, safety and value for money
• Control budgets and identify opportunities for efficiencies and service improvement
• Lead, motivate and develop a team of supervisors, operatives and support staff
• Use performance data to drive continuous improvement and service transformation

Essential:

• Proven experience managing a responsive repairs service, ideally within social housing or a similar environment
• Strong knowledge of building maintenance, housing repairs and contractor management
• Excellent understanding of UK health & safety legislation
• Experience managing budgets and delivering value for money
• Confident people manager with the ability to lead and develop high-performing teams
• Strong communication, organisation and problem-solving skills

To discuss the finer points of this fantastic opportunity and request a copy of the job description please don't hesitate to contact me directly on or email