Repairs Manager

Overview

Repairs Manager

Location: Chingford area
Contract: Full-time, permanent

We are a well-established property services and maintenance company working within the social housing sector. We are seeking an experienced and motivated Repairs Manager to oversee our responsive repairs and maintenance operations.

This is a fantastic opportunity for a proactive, organised professional with excellent communication skills and proven management experience. The Repairs Manager will lead both office-based administrators and field operatives, ensuring a high standard of service delivery across our property portfolio.

We welcome applicants from all backgrounds and are committed to fostering an inclusive and supportive workplace.

Key Responsibilities

Team Leadership & Staff Management

• Provide fair, supportive, and inclusive leadership to operatives and administrators.
• Recruit, train, and support staff while promoting a safe, secure, and respectful working environment.
• Monitor and appraise performance, offering coaching and development opportunities.

Repairs & Contract Oversight

• Oversee day-to-day responsive repairs and planned maintenance.
• Ensure projects are delivered on time, within budget, and to agreed quality standards.
• Manage financial aspects of works, including cost control, reporting, and subcontractor agreements.
• Monitor subcontractor performance, agree variations, and ensure compliance with contracts.

Administration & Compliance

• Maintain accurate and accessible office and contract information systems (digital and paper).
• Respond to client queries in a professional and timely manner.
• Ensure compliance with company policies, health & safety requirements, and industry regulations.
• Prepare valuations, tender documentation, and contract paperwork.

Project & Performance Management

• Plan, monitor, and evaluate progress across multiple contracts.
• Assess potential contractors and business partners in line with company values and standards.
• Drive continuous improvement in service delivery, sustainability, and efficiency.

Candidate Requirements

We are committed to providing equal opportunities and encourage applications from candidates with diverse experiences and perspectives.

• Experience in repairs/maintenance management, ideally within social housing or construction.
• Understanding of contract management and project delivery.
• Knowledge of Schedule of Rates.
• Strong organisational and IT skills (including Excel).
• Excellent communication and people management skills.
• Problem-solving mindset with initiative and resilience under pressure.
• Full UK Driving Licence and the right to work in the UK.

If you require any adjustments during the application or interview process, please let us know.

What We Offer

• Company vehicle and mobile phone.
• Permanent, full-time position.
• In-house training and professional development.
• Clear progression and promotion opportunities within a growing business.
• A supportive team environment where diversity, inclusion, and wellbeing are valued.
• 20 days annual leave plus 8 bank holidays.
• Private pension scheme.
• Health and wellbeing support, including:
  • Cash back for medical, optical, and dental expenses
  • Virtual GP appointments
  • Digital physiotherapy
  • Skin health checks
• Discounts on gyms, cinema tickets, travel, holidays, and shopping.
• Employee recognition and reward schemes.
• Regular performance-based pay reviews.

Our Commitment to Equality, Fairness & Inclusivity

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, experiences, and abilities.

If you require reasonable adjustments at any stage of the recruitment process, we will be happy to support you.

If you have the skills and experience to succeed as a Repairs Manager, we'd love to hear from you. Apply today and join our team!