Rents & Service Charge Manager 6 Month FTC

Rents & Service Charge Manager 6 Month FTC Medway £40k - £50k DOE pro rata

Our Medway based client are looking for a Rent Accountant to join their finance function. You'll lead the rents function, oversee day-to-day rent and service charge operations, act as the subject matter expert on rent standards and ensure accurate income, arrears and ledger management. You'll also support boards/committees with advice and administration.

Key Responsibilities

• Rent Accounting
• Lead and develop a team of 3
• Maintain accurate rent accounts: rent debits, adjustments, reconciliations
• Monitor rent income & arrears; produce regular reports
• Manage annual rent & service charge increase process
• Ensure accurate posting of rent transactions and provide cover when needed
• Prepare and manage service charge budgets
• Calculate charges and allocate costs correctly
• Produce year-end service charge accounts & reconciliations
• Resolve service charge queries and disputes
• Financial Reporting & Analysis
• Produce monthly & year-end rent/service charge reports
• Analyse variances vs budget
• Support internal/external audits
• Provide statistical data, arrears reporting, and stock reconciliations
• Maintain and update housing/finance systems (MRI, Civica, Northgate, Orchard)
• Strengthen financial controls across rent & service charge processes
• Support system improvements and data accuracy initiatives
• Work closely with housing, finance and external partners
• Handle tenant/leaseholder queries
• Communicate financial information clearly to non-finance colleagues

Key Requirements

• Strong experience working in a rents team within the housing sector
• Ability to manage the full rents process end-to-end
• Excellent attention to detail and ability to prioritise a busy workload
• Self-motivated with a positive attitude
• Extensive experience in rent accounting roles