Rental Sales Agent

Rental Sales Agent - Dublin Airport

We are seeking Rental Sales Agents for our Dublin Airport location to work as part of our team on the front desk. You will be working in a fast paced environment where the customer is at the centre of everything we do. Your role will involve providing a world class customer facing service and driving sales of ancillary products.

Key Responsibilities

• Provide superior customer service and prioritize customer needs.
• Drive sales of ancillary products to meet monthly targets using the service base sales process.
• Ensure all customer contact information, drivers licence details and other documentation are up to date.
• Efficiently process customer transactions to avoid wait times for clients.
• Prepare fleet orders and communicate with other departments such as the garage team and returns department to maximise fleet availability for clients.
• Accurately complete contract documentation with customers.
• Inform customers of all practical information they will require such as car fuel type, road toll information, roadside assistance instructions and vehicle return address.
• Adhere to all company policies, procedures and safety guidelines.
• Take responsibility for own health and safety and that of other work colleagues.
• Perform any additional ad hoc duties as required.

Key Skills and Attributes

• Ability to work as part of a team.
• Communicate clearly, verbally and in writing.
• A positive attitude and professional appearance.
• Ability to influence others.
• Enthusiastic about selling and respond positively to objections.
• Manage time effectively and complete tasks required.
• Ability to prioritise and remain organised when working under pressure.
• Attention to detail.
• Ability to work to procedures and follow instruction.

Benefits

• Competitive salary and commission scheme - on target earnings at €50,000.00 per annum.
• 29 holidays (including bank holidays), increasing with length of service.
• Medical refund scheme.
• Enhanced statutory sick pay.
• Occupational pension: employer contribution 1.5%, employee contribution 2%.
• Enhanced maternity and paternity benefits.
• Access to Hubex benefits and discount platform.
• Life assurance (x2 basic salary).
• Employee assistance programme.
• Opportunities for career advancement and professional development.
• Voluntary flu vaccination voucher.
• Bike to work scheme.

Equal Employment Opportunity Statement

Europcar Mobility Group is an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons. We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know.