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Remote UK Enterprise Customer Operations Specialist

Posted 2 days 5 hours ago by Immersive

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description

Immersive Labs is seeking a Customer Operations Specialist to support enterprise accounts across the UK remotely. You will bridge technical triage with hands-on onboarding, enabling self-service adoption and driving value for 200+ enterprise customers.

You'll own health checks, data reports, and ROI storytelling for Value Engineers, while handling day-to-day ticketing for all customers. You will coordinate with VE teams, IT/IdP for SSO/SCIM, and deliver proactive enablement sessions.

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