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Remote Trust & Risk Agent - Frontline Support

Posted 2 days 19 hours ago by Whatnot

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description

Whatnot is hiring a Trust & Risk Agent in Ireland to join a remote co-located team with a Dublin hub. You will be the front-line contact handling escalated trust issues, de-escalate cases, and collaborate with other teams to resolve complex questions while maintaining marketplace safety.

The role emphasizes customer-first service, strong English communication, and knowledge of ecommerce operations. Weekend availability and a proactive problem-solving mindset are valued.

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