Remote Student Complaints Officer: High-Volume Appeals

A leading educational institution is seeking a Student Complaints Officer based in Wakefield to manage appeals and complaints, ensuring fairness and timely resolution. The role requires over 5 years of experience in a higher education environment, deep expertise in academic integrity frameworks, and exceptional attention to detail. Candidates should possess strong communication skills and the ability to thrive in a collaborative team environment. The position offers flexible working arrangements and opportunities for professional development.