Remote SMB Customer Success Manager (SaaS)

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. This role is key to guiding clients through best practices and supporting their needs, with a focus on customer retention. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction.