Remote SMB Customer Success Manager - Growth & Retention

Jobgether is on the lookout for a Customer Success Manager to oversee the post-sales journey for SMB customers in the United Kingdom. This role is pivotal in ensuring smooth onboarding and maximizing customer value. You will work autonomously in a data-driven environment, where your relationship-building skills and operational discipline will help mitigate churn and identify upsell opportunities.

The ideal candidate will manage over 50 accounts, ensuring strong communication and collaboration across teams. You will enjoy a flexible, remote work setup, generous leave policies, and a culture focused on employee well-being.