Remote Senior ML Engineer - Equity & Customer Insights

Chattermill Analytics Limited in the United Kingdom seeks a Senior Machine Learning Engineer to advance our CX intelligence platform. You will design, train, and deploy transformer-based models and agentic systems on customer feedback data, balancing bespoke fine-tuning with off-the-shelf LLMs.

You'll own pipelines for extraction, retrieval, reranking, summarisation, and sentiment analysis, and help scale production across teams while mentoring peers and collaborating with Product and Commercial