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Remote Senior Customer Success Manager - EN/FR (EMEA)
Posted 6 hours 15 minutes ago by Socotra, Inc.
Permanent
Full Time
Call Centre / Customer Service Jobs
Not Specified, Ireland
Job Description
CoderPad in Ireland is seeking a Senior Customer Success Manager to lead a strategic EMEA portfolio in a fully remote role. You will own renewals, expansions, and executive relationships, with a special focus on French-speaking customers.
You will run QBRs in English and French, monitor usage data, and partner with Sales to drive retention and upsell. The role reports to the VP of Customer Success and requires 5+ years in SaaS or a technical hiring platform, plus strong communication in English
Socotra, Inc.
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